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Code Navigator, Periscope and Purser

User guide

Short, practical guides for the HealthOS SaaS products. Can’t find what you need? Email support@healthos.net.au.

Your workspace

Starting out

Getting startedSign up, choose your products and start the trial. Your team and seatsInvite people, choose their plan and manage access.
Set-up

Connecting government services

Connecting GPMSYour machine credential, registration, homes and submitters. Connecting ACWSYour PRODA device, its activation code and your homes or service.
Acute

Code Navigator and Code Captain

Coding in the Code NavigatorFind codes in the Index and Tabular List, build the worksheet and watch the DRG. Code CaptainAdd and redact the paperwork, run the AI coder and work through its suggestions.
Acute

NWAU Periscope

NWAU PeriscopeWarehouse extracts priced in NWAU, the year-end forecast and the coding audit.
Aged care

Periscope

Setting up your homesThe Overview’s set-up steps, adding homes and wiring each one up. Care minutes and 24/7 RNThe quarter so far, AN-ACC class mix and RN coverage gaps. AN-ACC fundingWhat each class is worth, the quarter’s changes and whom to review. BenchmarkingYour homes against homes like them. Getting hours worked inCSV upload, pay category mapping, exceptions and connections. Quality indicatorsCapture a quarter’s QI questionnaire for each home. Submitting to GPMSBuild, review, declare and lodge a report.
Home care

Purser

The My Aged Care screenSync GPMS and ACWS, then import, quote and accept referrals. Support at Home quotesFrom a My Aged Care referral to an accepted quote. Phone quotes and enquiriesQuote a caller on the spot, and work through enquiries. Services and price listsYour service catalogue and the prices quotes use. Your public quote pageLet people price services themselves, on your own website.
Account

Billing and your data

Billing and invoicesInvoices, GST, your ABN, users, your card and cancelling. Closing your workspaceExporting your files, and what happens after. Personal data and the nightly purgeWhat is removed, when, and what is always kept.
Administrators

Running HealthOS for an organisation

Administrator guideUsers and roles, sign-in policy, organisation structure, licences, integrations and audit. Administrator roles and usersThe three administrator tiers, adding people and scoped grants. Sign-in and authenticationSession policy, two-step sign-in and Microsoft sign-in.

Is something not working? In the app, the Help menu (the question mark at the top right) offers the help for the screen you are on, and Contact support sends us that screen with your question. The status page shows whether the service is up, without signing in. The Trust and security page explains how your data is kept, and the Legal page has the terms.