Care Minutes Periscope, with 24/7 RN and Quality Indicators
Your homes’ connection to government. Connect GPMS and ACWS with your own credentials, and HealthOS reads who is in each home and their AN-ACC class live from Services Australia, takes the hours worked from your roster, and shows care minutes and 24/7 RN coverage as the quarter happens. Your 24/7 RN report and Quality Indicators are lodged through GPMS straight from HealthOS. No implementation project, and nothing to replace.
Tech preview, free until 1 January 2027. Parts of the product are still being finished, so nothing is charged while the preview runs. Sign up without a card and add one whenever you like. We may end the preview earlier, and you will hear from us before anything is charged.
Quarter to date against the target for the residents in each home, with what is left to deliver.
Coverage from the roster, gaps flagged, the monthly report lodged through GPMS.
Filled from your clinical systems, with residency from ACWS, and lodged through GPMS.
Residents and their classes read from ACWS every morning, so each target is current.
Built from what your staff actually worked
The spreadsheet at the end of the quarter
Care minutes and 24/7 RN coverage are worked out from the roster, and in most homes that means a payroll export, a spreadsheet and a few days at the end of every quarter. By the time the figure is known, the quarter is over and nothing can be done about it. HealthOS works it out every day from the shifts as they are worked, so a shortfall shows while there is still time to roster for it.
The hours worked, three ways
The government does not hold the hours your staff worked, so they come from your own systems. Upload a CSV export from any rostering or payroll system: Inerva, UKG, Deputy and Kronos exports are read as they come, and any other system can export to the HealthOS worked-shifts format. Or connect once and stop uploading: a rostering system’s API, such as UKG, Humanforce or Dayforce, sends approved timecards every day, and a payroll data warehouse such as Inerva is read every night. Whichever way a shift arrives, it goes through the same checks. Each pay category is mapped once to a care role, and anything that cannot be placed is held for you rather than counted wrongly: an unmapped pay category, an unknown staff member, a duplicate line or an overlapping shift.
- Uploaded: a CSV export from any rostering or payroll system
- Connected: a rostering system’s API, daily, or a payroll data warehouse, nightly
- Pay categories mapped once to RN, EN, personal care and allied roles
- Agency shifts counted and shown separately; exceptions held for a person to resolve
Live AN-ACC, from Services Australia
The target comes from the residents in each home on each day, at the AN-ACC class they held, and Services Australia already knows both. Through your own PRODA device, HealthOS reads ACWS every morning: who is in care at each home, by its RACS id, and each resident’s AN-ACC class. There is nothing to upload or re-key, and a reassessment changes the target from the day it applied. Each month, the payment statement is read too and checked class by class against what Services Australia paid.
- Residents and AN-ACC classes read from ACWS every morning
- Class history kept, so a reassessment changes the target from the day it applied
- The monthly payment statement checked class by class
Your 24/7 RN report, lodged from HealthOS
Each night's RN coverage comes from the roster, gaps are flagged by home and date, and alternative arrangements are recorded against them. At month end the report is built from the shifts, checked against the Department’s specification, signed off under the submitter’s own GPMS identity with the declaration, and lodged through GPMS, with its receipt kept. The quarter’s Quality Indicators fill from your clinical systems, with who was resident from ACWS, and are lodged through GPMS the same way. Care minutes and the Quarterly Financial Report have no lodgement interface, so HealthOS prepares the figures to key into the GPMS portal and says so.
- 24/7 RN reports lodged through GPMS, with the receipt
- Quality Indicators lodged through GPMS
- Care minutes and QFR figures prepared for the portal
Connected to GPMS and ACWS in one sitting
Two set-up guides walk you through it, both with your organisation’s own credentials, never ours. For GPMS: your machine credential from RAM and its ABN, registering HealthOS, matching each of your GPMS services to a home and its places, and the GPMS identity of each person who will submit. For ACWS: your PRODA device, by its RA number and name, the activation code PRODA issues, and each home’s RACS id. Each finishes with a test call to the Department or Services Australia, so you know it works before the month ends.
$129 per user a month, seven days free
One monthly subscription, priced per person who signs in, whatever the size of your homes: care managers, quality leads and workforce staff. Add or remove users as your team changes. There is no bed licence. No card is needed to start the seven-day trial; add one before it ends to keep going, and nothing is charged until then. Taking another HealthOS SaaS product as well, such as the Support at Home Purser, adds it to the same subscription and the same bill. Early access is open now.
Before you ask
| Question | Answer |
|---|---|
| Do I need to replace my care or rostering system? | No. Periscope reads what those systems export, or connects to them, and nothing changes in them. |
| Are the targets the Department's? | The targets are worked out from each resident's AN-ACC class, read from ACWS, using the published care minutes per class. GPMS has no interface for reading your official targets, so confirm them against the Department's figures. |
| What can it lodge? | Your 24/7 RN report and your Quality Indicators, through GPMS. Care minutes and the QFR have no lodgement interface, so HealthOS prepares them for the GPMS portal. |
| What do I need to connect? | For GPMS, your organisation's machine credential, registered against your ABN, and a GPMS identity for each person who will submit. For ACWS, a PRODA device registered to your organisation and each home's RACS id. The set-up guides cover each step. |
| Where is my data kept? | In Microsoft Azure in Australia, in a tenancy that the database itself keeps apart from every other subscriber's. |
| Can I start today? | Yes. Periscope is in tech preview: join the tech preview, no card needed, and nothing is charged before 1 January 2027 (or an earlier end to the preview, which we will tell you about first). |
See it in action
Know your care minutes before the quarter ends
Early access is open to residential aged care providers, at $129 per user a month with seven days free. Tell us how many homes you run, how many people will use it, and which rostering or payroll system you use.