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Care workers, nurses and clinicians

Fifteen clinical modules on one care record

Clinicians see the whole person in one place: their past, their present and their planned care. Things are written once. From assessments to progress notes, medication to wound care, it is a complete clinical platform coded to Australian standards.

A client’s chart in HealthOS: the latest vital signs with a NEWS score, the penicillin allergy, the active medicines and the latest progress notes from the care team.
Across care settings
Hospital

Ward observations on a schedule, and a discharge summary from the whole stay.

Home care

Clinical records for community services, with each worker's clients and tasks.

Residential aged care

The full clinical suite for residential care.

Disability & NDIS

Progress notes and care planning for NDIS.

What it does

Clinical care, connected

Off the clipboard

If it can be done on paper, it can be done better on a pathway

Assessments, care plans and progress notes are connected, and every entry links back to the care plan.

  • Standardised and custom assessment forms, with scored instruments and automated risk flagging
  • Goal-oriented care plans linked to assessments, interventions and progress notes
  • Structured clinical notes with SNOMED CT-AU coding, searchable and auditable
  • Notes and vitals can be dictated by voice: spoken once, structured by AI, signed by the clinician
  • Medications, pathology and radiology collected from your pharmacy, lab and imaging systems and shown on the record. Prescribing is covered on Medications
The command centre: residents at risk, referrals waiting, and why each person needs attention.
Hospital

The same record on the ward

A patient's admission opens an episode on the record they already have, with what they arrived with carried in from pre-admission. Observation forms run on the schedule the episode sets, for example every 15 minutes after surgery, and an abnormal answer goes to the clinician named on the schedule. At discharge, the summary is assembled from the whole stay, with a letter for the GP.

  • Observation forms scheduled on the episode, with escalation on abnormal answers
  • The pre-admission record and condition onset carried into the stay
  • Discharge summaries and GP letters drawn from the episode
Home care

The same record in the community

Home care teams work from the same clinical record, with their clients and pending clinical tasks in front of them.

HealthOS Worker on a care worker’s phone: the day’s visits and tasks, a visit’s care tasks with the client’s recent history across services, and the client’s medicines with the allergy shown first.
Fifteen modules

Fifteen modules, one record

Assessments, care plans, progress notes, medication, wounds, falls, pain, nutrition, continence, restraint, behaviour, infection control, palliative care, allied health and activities, all connected.

  • A single clinical record
  • Cross-module alerts and triggers
  • Cognitive-aware assessment instruments for people living with dementia
  • Structured and free-text entry
  • 7-year audit trail
Standards

Coded to Australian standards

Every clinical entry is coded using SNOMED CT-AU for clinical terms. Diagnosis and procedure coding was designed in from the ground up, with ICD-10-AM and ACHI live and an AR-DRG Version 11.0 grouper, under IHACPA’s Certificate of Acceptance.

  • SNOMED CT-AU via OntoServer
  • Diagnosis and procedure coding in ICD-10-AM and ACHI, with AR-DRG Version 11.0 grouping, under IHACPA’s Certificate of Acceptance
  • Condition onset flags carried from the pre-admission record, so the coder sees what the episode added
  • Aligned to the standard health-data format, FHIR R4 / AU Core
Transitions

Discharge summaries read by AI, checked by a clinician

When a resident returns from hospital, the scanned discharge document is read by AI. Medications, diagnoses, follow-up actions and clinical findings are pulled into a draft for a clinician to review and accept before anything is written to the record or relied on, with no manual transcription. Summaries are then surfaced to families through HealthOS Connections.

Governance

Clinical notes are amended, never deleted

Clinical notes can be amended or retracted against an immutable audit journal. Every change records the original text, the amendment, the author, the timestamp and the reason, so corrections are transparent and meet clinical governance requirements without losing history.

  • Amend or retract clinical notes with a full audit trail
  • Original text preserved alongside amendments
  • Nothing is ever truly deleted
Clinical notes on a client’s chart, each signed, with the author’s role and the note type, and a new note started above them.
On YouTube

See it in action

All videos
2:42
Care delivery: neurovascular observations during a hospital stay
1:25
Care delivery: eForms and ambient scribe
1:37
Command Centre: outstanding work and resident risk
2:35
Care delivery: building an eForm and putting it on a care pathway

See the clinical platform in action

We will walk you through it on real data. Bring questions.