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Hospitals, day surgeries and health information teams

A patient administration system built around the episode

HealthOS runs a patient’s administrative journey on one record: the referral, pre-admission, the checks with Medicare, DVA and the HI Service, admission, discharge, clinical coding and the claim. Where you already run a patient administration system (PAS), HealthOS can sit over it instead and show admissions, beds and census read-only.

HealthOS Acute Care Intake Dashboard showing pending referrals, triage metrics, referral activity chart and urgency breakdown
What a PAS covers, in HealthOS
Registration

One person record, with the IHI from the HI Service and Medicare and DVA details checked before admission.

Admission and discharge

The admission opens an episode on the record the patient already has.

Coding

The coder works from what the patient arrived with and what the stay added.

Claiming

Medicare, DVA and health fund claims built from the episode that was recorded.

What it does

From the referral to the claim, on one record

Referral and registration

Every referral in one queue, every patient on one record

Requests for admission from surgeons’ rooms, GP referrals, emails and faxes land in one inbox. Accepting one matches the patient to the record they already have, or registers them once, and their identity and entitlements are checked before anyone rings them.

  • A request for admission link for each surgeon’s rooms
  • The IHI verified through the HI Service
  • Medicare and DVA details checked from the record
  • Searchable by MRN, including a patient’s legacy MRNs

The referral step →

Pre-admission

Pre-admission done from home

The patient opens one emailed link, with no password and no app, and completes their health questionnaire and financial consent on a phone. The hospital checks their health fund and sends the estimate they consent to.

The pre-admission step →

Admission, theatre and the ward

The stay on one episode

Theatre lists are built from the people waiting for surgery, with each surgeon’s preferences ready. On the day, the checklist, counts, anaesthetic and recovery are recorded on the episode, observation orders become a schedule, and the discharge summary is assembled from the whole stay.

Theatre and the ward →

Coding and claiming

Coded and claimed from what was recorded

The coder sees the stay in two parts: what the patient arrived with and what the episode added. HealthOS groups to AR-DRG Version 11.0 under IHACPA’s Certificate of Acceptance, and the claim is built from the episode and sent in batches you can follow.

  • Medicare, DVA and health fund claiming through Eclipse
  • Coding with Code Navigator, and Code Captain’s first draft

Coding and the claim →

Already running a PAS?

Keep it, and see across it

HealthOS does not have to replace the PAS you run. Care Admin reads admissions, discharges, transfers, bed status and census from your existing systems without writing back, over HL7 v2, FHIR, or the bulk-integration engine for systems that speak neither.

Care Admin →

Questions

Before you ask

QuestionAnswer
Is HealthOS a PAS or an EMR?Both, on one record. The administrative journey (registration, admission, discharge, coding and claiming) and the clinical record share the patient’s episode, so nothing is typed twice. See the electronic medical record.
Does it replace our current PAS?It can, or it can sit over the PAS you run and show its data read-only, so you choose how far to go and when.
Which government connections are built in?The HI Service for the IHI, Medicare, DVA and health fund claiming through Eclipse, and PRODA. A connection to My Health Record is in development.
Is it only for hospitals?No. Specialist rooms, residential aged care and home care run on the same record, each with the administration its funding needs.

See the patient administration system in action

We will walk you through it on real data. Bring the hardest thing your current system can’t do.