Live answers from the care record
The board pack is out of date before it's printed, and half the meeting goes on whose number is right. Insights answers from the care record your teams already keep, and every figure on every screen is one certified measure, with its definition a hover away.
Admissions, discharges, average length of stay and bed occupancy by ward.
Funding stream analytics.
Quality Indicator reporting and star ratings.
Plan utilisation tracking.
Data you can trust, ready when you ask
Every event captured
Every intake, assessment, service order and clinical entry is captured as an event, so nothing is lost. Every record change is kept with the user, the timestamp and the before and after values. The audit trail is immutable, queryable and kept for seven years.
- Real-time event capture
- Seven-year audit trail of every change
- Standard CSV, JSON and FHIR R4 exports that connect to your existing reporting tools without custom ETL
Operational insights at a glance
Every dashboard reads every service you run. The board, quality and risk, clinical care, workforce, finance and facilities each split by care setting, so a hospital, residential homes and home care sit side by side and a change in one is never hidden by the others. A setting you do not run never shows an empty tile. Each setting also has its own deeper view: hospital activity by division and specialty, care minutes for the homes, clients and Support at Home budgets for home care.
Ask in plain English, and see the working
Anyone can ask a question about their data, whether they are an executive, a clinical lead or a compliance officer. Ask "falls by facility this quarter", "average length of stay by admission source" or "which homes are below their care minutes target", and the answer comes back as a live chart built from certified measures, naming the measures it used. It is checked before you see it, so it can be trusted rather than taken on faith. There's no SQL to write, no BI tool to learn and no wait for the data team.
- Answers built only from certified measures, never invented
- Every result carries the period it covers and the night the data was captured
- One definition for every number, wherever it appears: dashboards, Explore, alerts, exports and answers
Follow a thread
A number that raises a question should answer the next one. Click a category on any chart and the whole page narrows to it, with a line at the top saying so and one click to clear it. Right-click a month to drill into its days, open the records behind it, or leave a note for the team, such as a change of process, which is then drawn on that month wherever the measure appears.
- Click to filter the whole page, then clear it in one click
- Drill from a month into its days, or open the rows behind any figure
- Notes on a trend, visible to everyone who reads it
Explore this, and share it
When a widget raises a question the dashboard can't answer, Explore this opens it in Explore with every choice already made. Slice it by anything the measure holds, turn it into a pivot whose totals the model calculates rather than adds up, and copy a link that opens exactly the same view for a colleague.
- Any widget opens in Explore with its question filled in
- Pivot two groupings, with totals that stay right for measures that don't add up
- A link that reopens the same view, and CSV or Excel when you need it
Make it yours, and have it sent
Customise turns any dashboard into an editable copy, laid out as the original, and any widget in the catalogue can be added to it. Schedule sends a whole dashboard as an Excel workbook, one sheet for each widget, to the people who need it every week or every month, so the board pack arrives on Monday morning without anyone building it.
- An editable copy of any dashboard, scoped to the home you choose
- A workbook pack by email, weekly or monthly, one sheet per widget
- Tiles that say why they are empty, and estimates labelled as estimates
Threshold alerts and derived metrics
Set a threshold on any certified measure, for example occupancy below 85%, falls above 3 per month or weight loss above 5%, and see its definition as you set it. A breach raises a notification. Combine two measures with arithmetic operators to create derived KPIs, tracked alongside the native measures.
FHIR R4 / AU Core from the ground up
The data model was aligned to FHIR R4 from the start and conforms with the AU Core profiles. Patient, Encounter, Observation, ServiceRequest and Claim are standard resources with standard exchange.
- FHIR R4 / AU Core resource alignment
- Standard API endpoints
- Bulk data export
- Ready for interoperability
A star schema data warehouse, built in
An analytics-grade data warehouse sits alongside the operational FHIR store. Dimension tables for facilities, wards, patient types, providers and funding accounts sit beside fact tables built for care sector reporting. The warehouse ships with curated views that answer the questions executives ask, so you don't wait for a BI team to build a model.
- Census facts: daily bed and place occupancy across every facility
- Episode facts: admissions, discharges and average length of stay, by facility, admission source and separation mode
- Hospital activity: every coded separation with its NWAU, length of stay and cost weight, by division, ward, specialty, DRG and MDC
- Incident facts: falls, pressure injuries, medication errors and restraint events
- Financial facts: revenue, cost allocation and margin by service line
- AN-ACC facts: each resident's classification, funding and care minutes targets, night by night
- Care minutes delivered against target, by home and by day
- Quality Indicator facts, by home and quarter
- Occupancy trend by facility, ward and room type
- Incident rates per 1,000 bed-days, with benchmarking
- Connect your own BI tool through standard SQL or FHIR bulk export
Claims in the warehouse
More facts and views are being added. These are not available yet.
- In build: claims facts (Medicare, DVA, NDIS and private billing)
- On the roadmap: claims reconciliation views (submitted, paid and rejected)
See it in action
5:05Related
See the data platform in action
We'll walk you through it on real data. Bring your questions.