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Learn HealthOS

Guides for each way people work with HealthOS: using it, running it for an organisation, understanding how it is built, and connecting another system to it. Can’t find what you need? Email support@healthos.net.au.

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Choose your guide

User guideFor people using the Code Navigator, Care Minutes Periscope and Purser: coding, care minutes and GPMS, quotes, your team and billing. Administrator guideFor the people who run HealthOS for an organisation: users, sign-in, structure, licences, integrations and audit. ArchitectureFor CIOs, IT leads and architects: how HealthOS fits together, where it runs, and how data is kept apart and protected. Developer portalFor software vendors and integration teams: FHIR, SMART apps, HL7 v2, webhooks and the developer guide.
HealthOS SaaS

User guide

The user guide →
Getting startedSign up, choose your products and start the trial. Your team and seatsInvite people, choose their plan and manage access. Connecting GPMSYour machine credential, registration, homes and submitters. Coding in the Code NavigatorFind codes in the Index and Tabular List, build the worksheet and watch the DRG. Code CaptainAdd and redact the paperwork, run the AI coder and work through its suggestions. Setting up your homesThe Overview’s set-up steps, adding homes and wiring each one up. Submitting to GPMSBuild, review, declare and lodge a report. The My Aged Care screenSync GPMS and ACWS, then import, quote and accept referrals. Billing and invoicesInvoices, GST, your ABN, users, your card and cancelling.
HealthOS PaaS

Administrator guide

The administrator guide →
OverviewHow the admin portal is laid out, the dashboard, and the screens still in preview. Administrator roles and usersThe three administrator tiers, creating users, roles, grants and working across organisations. Sign-in and authenticationPasswords, lockout, two-step sign-in, session policy and Microsoft sign-in. Organisation, settings and licensingFacilities, wards and beds, settings and overrides, menus and licences. Pathways, forms and lettersThe Pathway Map, pathways, waitlists, forms, letter templates, care pathways and the welcome pack. Services administrationBillable events, the work queue and activity stories for families. Integrations and AIThe connector Marketplace, secrets, integration flows, standards, AI providers and notifications. Platform settingsSettings that apply to every organisation on a site, and software updates. Monitoring and auditDiagnostics, audit trails, security events and a routine checklist.
How it is built

Architecture

How it worksThree portals, a secure API gateway, one AU Core FHIR record, the clinical engines, the integration hub and the government rails. Architecture diagramsHow HealthOS runs in your cloud tenancy, how every request is held to one organisation, and how connectors move data. HealthOS PaaS securitySingle-tenant onshore deployment, encryption with your own key, row-level tenant isolation and a seven-year audit trail. Trust and securityFor the SaaS products: Australian hosting, tenant separation, encryption, expiring personal details and reporting an issue. In the server roomWhat HealthOS means for IT and integration teams: hosting, security, standards and the integration engine. Getting data in and outBulk loads and ongoing feeds from the systems you keep: CSV, HL7, FHIR bulk data, SFTP and staging tables.
Build on it

Developers

The developer portal →
FHIR R4 & AU CoreRead, search and bulk-export clinical resources. SMART on FHIR appsLaunch your app inside the clinician workspace or the family portal. HL7 v2 feedsADT, orders and results over MLLP or the ESB. Webhooks and contractsSigned event notifications and ready-made data contracts. Pull, files and replicationFor systems that can’t push: scheduled pulls, file drops and replication. Developer guideEvery route and example in one PDF.
See it working

Watch it

All videos →
The platform tourFrom the first referral to the claim, in six and a half minutes. End-to-end filmsOne person, start to finish, in a private hospital, home care, virtual care and residential aged care. Feature filmsA few minutes each, one part of the product at a time, from coding to the contact centre.