HealthOS SaaS pricing
HealthOS SaaS is in tech preview. Parts of the products are still being finished, so nothing is charged while the preview runs, which is planned until 1 January 2027: sign up without a card and add one whenever you like. We may end the preview earlier, and you will hear from us before anything is charged. The prices below are what each product will cost after the preview. Three HealthOS products are sold on their own, each priced per person who signs in, per month. Code Navigator is the coding stack without the rest of the platform: the classification, the Code Navigator and live DRG grouping, priced per named coder. Code Captain, the AI autocoder, is in alpha preview. Care Minutes Periscope and Support at Home Purser are further down, and any of them can be taken together on one subscription.
One price per coder
A seat is a named coder, not a concurrent login, because that is the unit coding work is counted in. Prices are in Australian dollars and exclude GST.
For coders who code the record themselves and want the classification and the grouper in one place.
- ICD-10-AM and ACHI, with the index, the tabular list and the coding standards inline
- The Code Navigator, index search first and tabular verification after
- The Navigator: the rubrics, standards and coding advice each code still asks for
- Live AR-DRG V11.0 grouping as you code, with the cost weight, on a certified grouper
- The coding timeline: every assignment attributed and timestamped
Adds Code Captain: it reads the episode, proposes the codes with the path it took to each one, and the coder accepts or overrides every line.
- Everything in Code Navigator
- 200 Code Captain runs per coder each month, shared across your team: 5 coders get 1,000 runs between them
- A pre admission pass and a post discharge pass, each traceable on its own
- Every code traced to the document, the sentence and the classification path
- Identifiers removed before any text reaches the model, and the screen shows what was sent
- Each run logged: the model, the documents read, the codes proposed and what the coder kept
For a health service or a coding bureau that buys on a purchase order and needs the term in writing.
- Invoice and purchase order, not a card
- An annual term, with the seat count committed
- A committed Code Captain volume, trued up at renewal rather than cut off
- Single sign on against your own directory
- A named contact for certification, data and security questions
- Your own tenancy, with your coders and your records separated from every other customer
Per user, and seven days free
Every HealthOS SaaS product is priced per person who signs in, with nothing counted by beds or clients, and every one starts with seven days free. Take any of them together: they go on one subscription, with one trial and one bill, each counted by its own users. Prices are in Australian dollars and exclude GST.
For residential aged care: GPMS and ACWS connected, live AN-ACC, care minutes and 24/7 RN coverage from the shifts actually worked, and your 24/7 RN report and Quality Indicators lodged through GPMS.
- Priced per care manager, quality lead or workforce user, whatever the size of your homes
- No bed licence
- Seven days free, and you can cancel inside the trial without being charged
For Support at Home providers: quotes from My Aged Care referrals through GPMS, against the person’s live budget and contribution rates in ACWS, priced from your own list.
- Priced per intake coordinator or price list user, however many clients you support
- No per-client charge
- Seven days free, and you can cancel inside the trial without being charged
Everything in the products you choose. Code Captain runs on AI, so while the preview is free each person can start a limited number of runs a day. No card is needed to start; add one whenever you like, and nothing is charged until the preview ends, planned for 1 January 2027. We may end it earlier, and you will hear from us before anything is charged. Outside a preview, a trial is seven days.
Up to 19 coders pay by card and start the same day. Larger teams pay on invoice against a purchase order.
Seats follow your roster. A seat removed stops billing at the end of the month it was removed in.
Export your coded episodes at any time, including after you leave. Nothing is held hostage to a renewal.
What differs between the three
| Code Navigator | Code Navigator + Code Captain | Enterprise | |
|---|---|---|---|
| Per coder, per month | $79 | $249 | Negotiated |
| Coders | 1 to 19 | 1 to 19 | Committed, from about 20 |
| Pays by | Card | Card | Invoice, purchase order |
| Term | Monthly | Monthly | Annual |
| Code Captain runs | Not included | 200 per coder, per month, shared across the team | Committed volume, trued up at renewal |
| Beyond the included runs | Move to Code Navigator + Code Captain | Ask us for more | Agreed in the contract |
| Single sign on | Not included | Not included | Included |
One Code Captain run is one pass over one episode. A second pass on the same episode, after more documents arrive, counts again, because it reads the record afresh and produces its own traceable result. The runs are shared: your monthly total is 200 for each coder on the plan, and anyone in the workspace can use them, so a busy coder is not held to 200 while a colleague uses fewer.
Before you put a card in
What happens when the trial ends?
The first invoice is dated the day the trial ends, and that is the first time anything is charged. Cancel before then and nothing is. Cancel after it and the subscription runs to the end of the period you have paid for, which is also how long the coding screens keep working.
Is Code Captain allowed to code on its own?
No, and it is not built to. What it produces is a draft: the coder reviews each code, accepts, changes or rejects it, and the grouper re runs on the accepted set. Every run records which documents were read and which codes the coder kept, so an audit can be answered from the record rather than from memory.
Can we buy the coder without the rest of the platform?
That is what this page prices. The coder and the grouper run as their own product, with their own tenancy, and nothing else from the platform is provisioned beside them. If you later want intake, care delivery or claiming on the same record, the same tenancy grows into it.
Where does our data live?
In Australia, in our Azure tenancy in the Australia East region, in a database separated by tenant with row level security enforced in the database itself and not only in the application. Security and privacy are set out in full on the security page.
Try it on your own episodes
HealthOS SaaS is in tech preview, and Code Captain is in alpha. Join with your work email: no card is needed, and nothing is charged while the preview runs (planned until 1 January 2027).