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User guide

Medicare Online claiming

How to claim through Services Australia’s Medicare Online, ECLIPSE and DVA web services in HealthOS, and how to install and authenticate it.

The guides

  • Online Claiming User Manual: Verifying patients, eligibility checks, bulk bill, patient, DVA, in-patient, in-hospital and overseas claims, reports and troubleshooting.
  • Installation and Authentication Guide: Getting access to HealthOS, the values Services Australia issues, and your PRODA B2B device: activation, key refresh and renewal.

Each guide is also available as a Word document you can save, print or search with Ctrl+F.

Online Claiming User Manual (Word)Installation and Authentication Guide (Word)

Still stuck? Email support@healthos.net.au

More help

Online Claiming User ManualVerifying patients, eligibility checks, bulk bill, patient, DVA, in-patient, in-hospital and overseas claims, reports and troubleshooting.Installation and Authentication GuideGetting access to HealthOS, the values Services Australia issues, and your PRODA B2B device: activation, key refresh and renewal.